← Work 01 / Work SaaS platform for online reviews and customer feedback management · 2026
ReviewsPilot – Review & Reputation Management Platform
SaaS platform for online reviews and customer feedback management
ReviewsPilot – Review & Reputation Management Platform
02 / Overview
ReviewsPilot is a digital platform designed to help businesses manage their online reputation and customer reviews from one central environment. It focuses on collecting, organizing and analyzing customer feedback, giving organizations better insight into customer experiences and their online reputation.
The goal was to develop a centralized platform that gives businesses greater control over their online reviews and customer feedback. Instead of managing reviews across disconnected platforms, ReviewsPilot aims to provide a structured environment where customer feedback, reviews and reputation data can be brought together. The platform is designed to help businesses better understand customer satisfaction and actively improve their online reputation.
- Category
- SaaS platform for online reviews and customer feedback management
- Year
- 2026
- Client
- Eigen product / Personal project
04 / Objectives
(7)
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01 Develop a centralized review management platform.
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02 Present customer reviews in an organized interface.
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03 Collect and organize customer feedback.
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04 Provide insights into ratings and trends.
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05 Help businesses improve their online reputation.
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06 Create a user-friendly administration environment.
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07 Develop an extensible SaaS architecture.
06 / Features and implementation
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01
Centralized review management dashboard.
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02
Customer review overview.
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03
Average rating statistics.
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04
Review trend analysis.
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05
Customer feedback management.
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06
Review request distribution.
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07
Business profile management.
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08
Business reputation overview.
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09
Reports and analytics.
08 / Related work
